Privacy Policy

The privacy policy regulates the processing of personal data and the use of cookies on the website of Hiteh Autoteenindus OÜ www.hiteh.ee (hereinafter the Website).

Data controller:

Hiteh Autoteenindus OÜ
Phone: 671 1600
Email: autoteenindus@hiteh.ee
Website: www.hiteh.ee

Terms

Processing of personal data means any operation which is performed on personal data, such as collection, recording, adaptation or alteration, storage, erasure or destruction. Users are all persons who visit the Website, consume services or provide information to Hiteh Autoteenindus OÜ. For example, reading articles, booking services, or contacting us using a contact form.

Processing and use of personal data

By confirming the privacy terms, you give the right to process the data in accordance with these privacy terms.

We process and store information that you voluntarily share with us through our Website. For example, if you fill out a contact form on our Website or book an appointment to use our services. We process personal information (name, email address and telephone number) collected through the contact forms in order to respond to your request.

After we respond to your request, we may retain your personal information to facilitate future communication with you. The legal basis for the processing of this personal data is our legitimate interest in ensuring rapid communication with our customers and other people who have expressed an interest in our company and its services.

Hiteh Autoteenindus OÜ processes personal data:

To provide a service to the user, to communicate with the user, to forward invoices.

The data entered will only be used for contact purposes, will not be shared with third parties or will be used for extraneous purposes.

Hiteh Autoteenindus OÜ uses the website traffic statistics to improve the website user experience and to market it more effectively.

In our daily activities we use:

  • e-mail transmission and management system
  • website hosting
  • Google – website usage statistics analysis
  • Facebook – social media usage and analysis of social media statistics.

All affiliated partners share similar principles with us and store and apply the User’s personal data on the same principles. In order to protect the interests of the user, the processing of personal data between different parties takes place only on the basis of an agreement.

The User has the right to prohibit the processing of his / her personal data at any time, unless it is necessary to fulfill a requirement arising from the contract, including the provision of a service.

Links to other pages and embedded content

Some pages contain links to other websites or contain embedded content, such as Youtube video, which you can watch directly from the Website. If you consume embedded content in a technical sense, you will visit another website where the terms of that website apply.

These pages may collect information about you, replace cookies, or share your information with third parties.

Retention and security of personal data

Hiteh Autoteenindus OÜ retains personal data for as long as it is necessary for the purpose or pursuant to law. Hiteh Autoteenindus OÜ implements all reasonable measures for the protection of processed personal data. Only authorized persons have access to the modification and processing of personal data, and the personal data of all Users are treated as confidential information.

Rights of the User

The User has the right at any time to:

  • request access to their personal data
  • demand the correction, supplementation or deletion of their personal data under the conditions prescribed by law
  • require restrictions on the processing of their personal data
  • require the transfer of their personal data

In order to use their rights, the User must send a corresponding request to the e-mail address autoteenindus@hiteh.ee.

To restrict the use of cookies, the user can make appropriate selections in their browser settings. If the User believes that his or her rights have been violated during the processing of personal data, he or she has the right to apply to the Data Protection Inspectorate.

Cookies

Hiteh Autoteenindus OÜ’s website uses cookies in order to ensure a better user experience and more efficient marketing activities, and to collect usage statistics. 

A cookie is a small text file that, when connected to a website, is stored in your browser. Cookies are used to collect information about how the customer uses the website in order to make the use of the website more personal and user-friendly for the customer. Cookies may be created by different service providers, such as Google and Facebook. Cookies are not dangerous for your computer.

There are two types of cookies:

  • Persistent cookies that remain permanently in the cookie file on the user’s computer. They can be used, for example, to identify the user as a repeat visitor to the website and to adapt the content of the website to the user’s needs or to collect statistics.
  • Session cookies are temporary and disappear when the user leaves the website or closes their browser. Session cookies may be used to enable certain functions of the website, such as requesting a service or product, etc.

The user is considered to have accepted cookies if cookies are enabled in his browser settings. Browsers often allow cookies to be stored on the consumer’s device by default. The user can disable or delete the use of cookies on their device by changing the corresponding settings in their web browser. If you do not use cookies, the website may not work properly. Instructions for deleting and setting cookies in your browser: Internet Explorer, Crome, Firefox, Opera, Safari.

To collect usage statistics, Hiteh Autoteenindus OÜ uses the Google Analytics service, collecting data on visited subpages, visit time and other statistics. However, Google Analytics may collect data on user activity without the use of cookies. To prevent Google Analytics from accessing your data, please install the Google Analytics Blocker on your device: Google Analytics Opt-out Browser Extension. Follow the links below to find out more about Facebook ads and Facebook Pixel.

To collect usage statistics, Hiteh Autoteenindus OÜ uses the Google Analytics service, collecting data on visited subpages, visit time and other statistics. However, Google Analytics may collect data on user activity without the use of cookies. To prevent Google Analytics from accessing your data, please install the Google Analytics Blocker on your device: Google Analytics Opt-out Browser Extension. Follow the links below to find out more about Facebook ads and Facebook Pixel.

Changes to the Privacy Policy

Hiteh Autoteenindus OÜ reserves the right to change the privacy terms unilaterally. The privacy policy is always available on the website in the latest version.

Comments

If you have any questions about the privacy policy and data processing, please contact us at autoteenindus@hiteh.ee.

Last updated 02.03.2021